Salary Competitive

The opportunity ✨

At Waitwhile, we work on tools to eliminate the 1 Trillion hours that people spend waiting in lines every year. Our queue management platform is trusted by over 10k companies worldwide and has helped 100M people enjoy a radically better waiting experience.

Waitwhile is looking for our first dedicated Product Manager to help improve our product roadmap and deliver the most impactful and delightful product for our many customers. You will oversee user research, ideate and prioritize new features and manage the product development backlog. We’re a small cross-functional team who genuinely enjoys working together to make Waitwhile a better product. We're looking for a product leader with a proven ability to manage products that people love.

What you'll be doing 🚀

  • You’ll manage the roadmap: capture work from a wide range of inputs, understand and prioritise this work so your team is always working on the most impactful projects.
  • You’ll deeply know the problems that you’re tackling through research and regular interaction with customers; define and frame those problems for the team.
  • You’ll collaborate with your team in thinking big, to imagining future solutions that solve these problems.
  • You’ll scope these solutions to their smallest coherent state to ship to customers as early as you can.
  • You’ll constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in beta’s and after full release.
  • You’ll own and maintain the quality of the product you're responsible for; deliver world-class software in every release.
  • You’ll motivate a group of committed, smart people to do the best work of their careers

What skills you need 📖

  • Multiple years experience as a product manager, with a proven track record of shipping impactful product.
  • Demonstrable experience of leading a team.
  • Ideally you have have a strong design background, as it’s essential you’re able to think deeply about product design decisions and have an understanding of how to create simple user interfaces.
  • You can clearly communicate product decisions and the rationale behind them. You’re comfortable making decisions without consensus. You can help others make decisions by being persuasive.
  • You have deep experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts.
  • You’re entrepreneurial; you don’t need direction; you're self driven.
  • You’re organised, not ad hoc.
  • You’re able to easily switch between thinking creatively and analytically.

Bonus skills & attributes 🙌

  • You're experienced working with products built in Angular or React
  • You're experienced with Google Cloud Platform
  • You're experienced with Github or Gitlab
  • You've worked at a Startup or built a SaaS platform

Benefits ❤️

We're small but really want everyone on the team to thrive with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and equity in a fast-growing start-up
  • Regular compensation reviews - we reward great work!
  • Super-sized vacation policy and flexible holidays so you can take time off when you need it
  • Work remotely with great equipment. We help you level up your home office with awesome hardware and gear.
  • Health plans and 401(k) savings to make sure you thrive! (United States & Sweden only right now)

Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 17 benefits

Working at
Waitwhile

Waitwhile is a digital queue management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based queue experiences. Waitwhile lets customers wait from anywhere and track their wait time status in real-time online - and helps the businesses automate their customer flows and reduce their wait times with machine-learning optimization. Waitwhile has improved the wait experience for over 80 million guests and collectively given people back over 2 million days they would have otherwise wasted waiting in line. Our customers include IKEA, Lululemon, Louis Vuitton, ADP, US Department of Veterans Affairs, Facebook and thousands of other businesses looking to improve their waiting experiences. The company was founded in 2017 in San Francisco by brothers Christoffer Klemming and Jonas Klemming, with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.

Read more about Waitwhile

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