Do you have an eye for detail and great communication skills? Do you love working in a fast-paced environment? If this sounds like you, we'd love to chat!

Role Background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals or other goods from our restaurant or retail partners and either pick their order up or have it delivered by our courier partners. 

Wolt recently launched in Bergen and we are also present in Oslo, Trondheim, Tromsø and Stavanger - with more cities to come soon. We’re expanding rapidly, from our offices in Oslo, and now we’re looking for someone to be part of this hectic, fun and rapid expansion and help to set up our new restaurant partners for success.

As such, we need a customer-focused and structured Restaurant Associate to support the onboarding and training of new restaurant partners and ensuring the best possible partnership. As a Restaurant Associate, you will act as a key communicator between our operations team and restaurant partners in order to ensure optimal success.

What you'll be doing

• Successfully onboarding venues onto the Wolt platform including photos, menus, training of staff, testing, and follow-up.

• Handling restaurant support together with support associates.

• Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks.

• Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand.

• Helping our restaurant partners and restaurant team in any other urgent cases.

• Sharing best practices amongst the restaurant team.

  
  

Our humble expectations

• Fluent in Norwegian and English.

• Excellent interpersonal skills with the ability to adapt the tone to suit the audience

• Experience within account management, customer support, administration, sales or similar.

• Structured, with a high level of attention to detail and service-minded approach.

• Self-starter and a passion for food.

• Experience from within the restaurant industry is a plus.

  
  

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We are continuously reviewing applications and will hire the right people as soon as we find them. So apply today! :)