Are you a detail-oriented and service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest-growing companies and their brand new business vertical excite you? If so, then we'd love to chat!
Role background
Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their food up or have it delivered by our courier partners.
However, food delivery was just the start. We want to satisfy our customers' need for instant commerce and deliver a wide variety of products, by expanding our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail.
As such, we need a structured Retail Associate to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Associate, you will act as a key communicator between our operations team and retail partners in order to ensure optimal success.
What you'll be doing
Onboarding retail venues into Wolt's platform including photography, menu updates, translations and training.
Creating product selections and ensuring retail partner selections on the platform are accurate.
Handling retail support together with your fellow Wolters in our Support team.
Proactively helping retail partners in order to improve their performance.
Helping out with marketing campaigns for retail partners.
Assisting the rest of the Retail team in any additional tasks related to working with retail partners, and how we could work smarter as a team.
Our humble expectations
Fluent in Danish and English to be able to both communicate with partners and create the product selections in the local language and English.
A great team player that is ready to rock the retail scene in Denmark.
Solid experience from a previous support, project, administration, or account management, or similar role.
Excellent interpersonal skills with the ability to adapt the tone to suit the audience.
Structured, detailed and service-oriented.
Tech-savvy self-starter with a passion for growth.
Good problem-solving skills with a ''can-do'' attitude.
Experience from within the retail industry is a plus.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We are continuously reviewing applications and will hire the right people as soon as we find them. So apply today! :)
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Friday is something special, let's enjoy a beer together.