Salary Competitive

At Fixably, we build SaaS to fix hardware.

Our team consists of very passionate, international professionals. We light up when we tackle new challenges and thrive on solving problems with our clients. We’re devoted to increasing sustainability and responsibility where it has not been possible before. We make the after-sales green. We help satisfy end-users at scale. Repairs handled through our platform are counted already in the millions. Our mission is to extend the after-sale lifetime of over a billion devices. We have customers in 20+ countries and counting. We’ve built a fast-growing company we genuinely love working for, and we think you will too.

Responsibilities

As our new Data Analyst, you will contribute towards growing our business to achieve our vision of a revolution in after-sales. You will be responsible for developing reliable large-scale analytics to meet Fixably’s various business needs. As an essential part of our Growth team, you will structure our data collection and analysis systems and provide data for different audiences. Your goal will be to help business units make data-driven decisions confidently and build up our data culture throughout the organization.

One of your first tasks will be taking ownership of our analytics and reporting tools, including:

  • Google Analytics and related website analytics tools (e.g. Google Tag Manager, Hotjar)

  • HubSpot reporting for Marketing, Sales, and Service Hubs

  • Pendo in-app product analytics

  • Any other tools you may want to use in your work to meet our business goals.

You’ll be working with different kinds of teams to help them achieve excellent results by measuring the right metrics, visualizing data, and deriving insights.

Additionally, you'll contribute towards the design and development of reporting features within our Fixably SaaS product.

Requirements

  • Superlative analytical abilities.

  • Experience in supporting software development, marketing, and sales teams.

  • Experience with a variety of web analytics tools.

  • Experience in visualizing data with Business Intelligence and other tools.

  • Understanding of web technologies (Javascript, HTML, CSS).

  • Experience with SQL, ETL and data warehousing.

  • Experience with product analytics tools, such as Pendo.

  • Experience with HubSpot reporting is considered a big plus.

  • A curious mind and a hunger to constantly learn new skills and technologies.

  • Good project management and coordination skills.

  • Good social skills and fluent communication in English.

  • Ideally, you are based in or can move to the Helsinki metropolitan area, although you may also work remotely.

Benefits

  • A chance to gain great work experience and career progression in the company

  • Support and training

  • An internationally diverse team of multi-talented professionals

  • Competitive salary.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Healthcare insurance
Healthcare insurance

Break a leg! Seriously, we got you covered in our company healthcare plan.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

See all 17 benefits

Working at
Fixably Oy

Fixably is a fast-growing SaaS provider located in Helsinki, Finland. Established in 2015 with a clear purpose, we created a complete service management system specifically designed and developed for the needs of electronics repair businesses, especially Apple Authorised Service Providers. Fixably integrates all the tools needed to perform and follow up on repairs, handle internal resources and workflows, monetary transactions, logistics, customer communication, manufacturer requirements, and more. Fixably provides users with a clear and attractive interface to make each process and workflow easy to use. The software is highly configurable and scales well for all types and sizes of businesses, providing great support for proven business processes. Fixably's team draws from a wealth of experience in the after-sales sphere, combining hands-on expertise in day-to-day device repair operations with professional software development and support capabilities. To find out more, please visit www.fixably.com https://www.facebook.com/fixably/ https://www.instagram.com/fixably/

Read more about Fixably Oy

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