Happiness Hero. Customer Champion. Happiness Engineer. Customer Experience Agent. Whatever you would like to call the title for yourself, we are warmly welcoming the person, who can help us accelerate our pursuit of building the best damn customer service&sales team on the planet. 360 Klarvinduer services.
Who will love this job 🧘
you get your kicks by sincerely helping others. You care deeply, genuinely, and passionately about brilliant customer support and sales
you know that everyone has trouble sometimes, and seek to empower and educate our customers.
you bring solutions to the table, not just problems.
you’re comfortable with a little chaos and uncertainty. We move fast and sometimes decisions are made without all of the information.
Responsibilities and goals you’ll own 💯
respond to and resolve customer queries through chat, email, and phone quickly and effectively.
become an expert on Klarvinduer product (windows & doors industry does not scare you)
Must-haves in order to match for the team 👌
at least 1-year experience in a customer service (or sales) position
higher education
ability to solve problems & demonstrate effective time management skills
fluent in Danish and English as a company language is not a problem
tech savviness
internal flame to develop yourself, skillset and build the customer support for the next level
What do you get in reverse?🚀
We are casual, no bulky hierarchies here. We value self-sufficient employees and fast movers. We give opportunities to grow with the company (as well as your paycheck). It is agreed to work remotely from time to time. Team events. Possibility to travel between the different locations (EST, SWE, UK).
Got the feel and vibe?
Please submit your CV that would also show your personality and help us learn why you want to help provide support for people. What about this job attracts you?
Do it right now as we are conducting interviews on a continuous basis and strike fast.
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Social gatherings and games; hang out with your colleagues.
Easy access and treehugger friendly workplace.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
We take care of you, even when you are old and wrinkly.
Break a leg! Seriously, we got you covered in our company healthcare plan.