WORKING AT HELLO RETAIL

We care about our customers. We are a fully managed solution that will help webshops to grow their sales.

We believe in being customer-centric – empowering our customers to more new business, through our technology, data, and service.

That’s why we work passionately, open-minded and dedicated – with great colleagues.

Our culture is dynamic and agile for development and execution in reaching a clearly defined strategy.

SO, IF YOU POSSESS THE FOLLOWING SKILLS, STOP WHAT YOU ARE DOING AND REACH OUT TO US:

• You are experienced with HTML, CSS, and JavaScript.

• You have good knowledge about the web, and know about URLs, parameters, web tracking and analytics, structured data etc.

• You have “extrovert” communication skills – as you’ll be talking to customers, on the phone as well as writing and communicating via email.

• You have great approach to problem-solving.

• You can keep cool – and to stay on top, keeping an overview of your ongoing activities.

• You can juggle multiple tasks at the same time.

• You are a team player.

• Fluent in both  written and spoken Danish and English.

• Other Nordic language knowledge will be a plus.

• In this job, there will occasionally be evening shifts.

WHEN YOU JOIN US, YOU’LL BE:

• Helping small and medium-sized e-commerce businesses sell more and thereby ensuring their continued growth.

• Responsible, along with the rest of the team, to ensure a high level of service and contribute to very high customer satisfaction through your communication with customers.

• Being the customer’s lifeline when they have questions.

• Winning as a team – we believe that the best solutions are done in collaboration.

• Participating in the technical set up and enablement of our customers, ensuring high quality on the technical part of the delivery.

• Contributing with valuable input to the product and company process, as you’ll be hands-on on the front lines talking to customers and working with our product.

• Having excellent career growth opportunities.