Vapaus.io enables car-free living and creates sustainable mobility solutions for corporations and communities. All of our services focus on improving the well-being of both people and the planet. We are a three-year-old startup that is still partly in the Product-Market-Fit phase.

We now have a great opportunity that has given us a reason to focus our efforts: the employee benefit bike. From the beginning of 2021, this will be tax-free up to 1,200€ a year. There is already high demand and endless opportunities for growth. In just a few months, we have closed deals with companies of 10,000 employees.

We need your help to create the greatest customer experience for them!

We have already positioned ourselves successfully as a leading expert in the field, providing the best service in the industry in a way that generates added value for our customers. We want to dominate this market. First in Finland, then around the world.

We need the help of a professional to ensure we deliver the high-quality service that our customers (and our own ambition) demand.

We offer:

• Salary between 2500-4000€ a month depending on your skills and experience with possibilities of bonuses or stock options

• employee benefit bicycle of your choice

• Devices of your choice (laptop, mobile)

• The possibility to work in an exciting field of business. You will never have to question the purpose of your work.

• The possibility to work remotely or from our Helsinki office, as long as you are able to meet face-to-face with our clients

You will help us with:

• developing the right customer success processes

• keeping our clients happy

• prioritization

• implementation

These are some preferred skills for the role. Not all of these are necessary, we are looking for a real person after all!  

• Project management

• Service design

• Measuring customer satisfaction

• Account management

• Budgeting

• Experience in start-up environments a huge plus

Ideally, we are looking for a candidate with experience in a similar position. However, we also accept applications from candidates in early stages of their career. You might be an ambitious young professional with a drive to become a COO. What we really value is ambition and a “get things done” attitude.

We recommend sending your application as soon as possible. We take the recruitment process seriously and will be thorough with the process. After initial screening, we will invite the chosen candidates to interviews and aptitude tests. If you think this role sounds like the perfect job for you, please apply as soon as possible. The deadline for applying is 15.01.2021, although we will stop accepting applications as soon as the perfect candidate is found.