Customer Training Assistant

Salary Competitive

Are you passionate about training? Are you interested in learning and becoming an expert in our system? Are you a people person, and do you get a kick out of daily contact with customers seeking your support and guidance? Are you helpful and love to share your knowledge through teaching? Are you structured and have a natural flair for using IT Applications? Then we would like to hear from you!


About the Job

  • Drive the on-boarding of customers by building their competences through training and support

  • Execute, follow up and document training activities

  • Prepare materials and training environments for customer-specific training activities

  • Ensure that onboarding activities are successfully completed

  • Support customers in adapting their processes to the way SimplerQMS works

  • Always promote a “customer first” culture

  • Build close relationships with customers and have a real interest in learning about their key processes and challenges

You will be working in a small startup company with people you will know well. We will train you to be an expert in the SimplerQMS solution and there will be an opportunity for daily guidance on your work assignments.

 

Requirements

  • You have great English skills (Danish is not important)

  • You love contact with people and get lots of energy from these relationships

  • You have a customer-first mentality; ability to empathize and build customer loyalty

  • You work in a structured way and like to finish your “to-do” lists

  • You have attention to detail

  • You are a patient trainer and can adapt training to each user’s needs

  • You are good at working with Microsoft Office and can learn new software tools with ease

  • You can work full-time 

  • You do not need to have a background in the life science industry

  • You live in Denmark and can work from our office in the center of Copenhagen

Who we are

SimplerQMS A/S was founded in 2017 by Allan and Jacob with over 20 years of experience in the Life Science Industry. We have developed SimplerQMS, which enables companies that produce medical devices, health apps and pharmaceuticals to digitize their documentation processes and spend less time on manual work.

We are ambitious and value “the walk” more than “the talk”. Our work environment is fast-paced, and we insist on having fun while working – most of the time. We help each other and have a strong emphasis on training and learning.

SimplerQMS A/S is based in central Copenhagen on Vestergade 16 (300m from The City Hall Square). We offer flexible work hours and free lunch and coffee/tea.


Deadline

We will meet with candidates as they apply and hire once the right candidate is found - so don't wait.

For more information or questions please contact Jacob Sjørslev on email or phone 93901646.

For more information or questions please contact us at js@simplerqms.com or phone number 93901646

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

See all 7 benefits

Working at
SimplerQMS

SimplerQMS is a software startup that helps life science companies work efficiently with their quality documentation. We enable companies that produce medical devices, health app’s and pharmaceuticals to digitize their documentation processes and spend less time on manual work. We are ambitious and value “the walk” more than “the talk”. Our work environment is fast paced, and we insist on having fun while working – most of the time. We help each other and have a strong emphasis on training and learning.

Read more about SimplerQMS

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