MaaS Global is the world’s first true Mobility-as-a-Service (MaaS) operator with its award-winning Whim app, which provides users all city transport services in one app. With over 16 million trips made since its launch in November 2017, Whim provides users all transport services in one app. We have also received several awards along the way, such as Red Dot Design Award, European Startup Prize, iF Design Award, Future Unicorn Award, and were one of the top 5 funded companies in Finland in 2019.

We are looking for a Senior Data Analyst to join our Operations team in Helsinki to become a member of our Data team. The Data team’s primary goal is to help drive the business by supporting stakeholders to make data-informed decisions and strategic trade-offs. In this role, you will provide an analytical perspective on the MaaS Global business’s various aspects. To succeed, you should be a self-driven, creative individual who has good business and technical skills and a customer-centric mindset. You should also be passionate about increasing the company’s level of insight capability and playing a role in helping the company achieve the longer-term goal of becoming a truly data-driven organisation.

Responsibilities

• Support the Head of Data Team in delivering insights to key stakeholders in MaaS Global in a much more proactive manner = anticipating needs, understanding the business.

• Support the Head of Data Team to transform or drive a planned evolution from data sporadic to data-driven with end to end, one-source-of-truth accountability and reliability.

• Help to automate internal and external reporting.

• Create reports on critical insights for internal and external stakeholders.

• Proactively follow key performance metrics.

• Support day-to-day operations by responding to different ad-hoc requests from various teams across the organisation.

• Work closely together with the Virtual Teams and provide them with insights and ideas for further development and innovations.

• Support various teams in their decision-making by providing a data-based, analytical perspective.

Requirements

• The ability to understand the linkage between performance and strategy and the need for data and insights to influence and inform both.

• The ability to anticipate stakeholder data needs by understanding the underlying business.

• Demonstrable ability to troubleshoot data issues, i.e., issues, which impede the ability to deliver insights to stakeholders.

• The ability to quickly translate stakeholder “data needs”/requirements into actionable data deliverables.

• End to end knowledge and capability from data visualisation to data sources and all in-between: helping drive a data-driven company evolution that supports company strategy, OKRs, and KPIs.

• Excellent working knowledge of SQL querying and Tableau (or some other business intelligence tool) = a Tableau “magician.”

• A Master’s Degree in business, mathematics, computer science, or another relevant field, or other relevant experience.

• Solid understanding of statistics/mathematical modelling; knowledge of Python and/or R.

• Good understanding of the MaaS concept and business and the ability to evaluate data and metrics from that perspective.

• Ability to clearly communicate results to different stakeholders; excellent written/spoken English.

• Ability to prioritise and juggle multiple projects at the same time.

• A practical, business-centric approach to the job.

Key experiences:

• Insights and experience building a data warehouse/business intelligence solution are a significant plus.

• Work experience on projects focusing on customer insights.

• Driving company change in terms of turning a company into a truly data-driven entity.

Why should you join the team?

• Make an impact and work for an inspiring mission and a more sustainable future.

• Work with and learn from highly talented colleagues in their respective fields.

• Work in a truly international company; with a team of over 20 nationalities and with offices already in several countries.

• You are trusted from day one, and your insights are highly valued and appreciated.

• We value work-life balance and flexibility and support it in various ways.

• Grow with a fast-growing scale-up; learn and develop professionally.

Recruitment process for this role:

1. Application screening and video interview with Talent Acquisition

2. Video interview with Hiring Manager

3. Assignment related to the role

4. Management/Team interview & visiting the office

We will fill the role as soon as we find the right candidate for the position. For more information about working at MaaS Global, please check out our careers page.

Note to Recruiters and Placement Agencies: MaaS Global does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or any MaaS Global employee. We will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of MaaS Global.