Back Office Assistant

Salary Competitive
We’re looking for a proactive and driven back office assistant to join our team in Helsinki. As a Back Office Assistant you will work as part of our finance and Customer success teams helping us manage and develop our daily finance operations and keep our customers happy.

This is a great opportunity for someone looking to kick start their career in a fast growing startup where you get to make an impact with your daily work. Depending on the candidate’s background you will also have a chance to contribute In developing our processes and grow with us as we build the future of Karaoke!

 

What would you be doing?

In this role you will be responsible for making sure our invoicing and accounts receivable process runs smoothly. Your tasks include monthly invoicing, fixing invoicing errors and responding to customer requests. You will also handle the daily customer service via chat, email and phone supporting our B2B customers in using Singa Pro. 

 

Who are we looking for?

 

  • The person we’re looking for would preferably have some experience working in customer service and studies/ work experience related to finance admin.

  • You might have already worked in a startup or similar environment and enjoy working in a small team with lots of freedom and varying tasks.  

  • You’re a problem solver and a team player that has attention to detail where needed. 

  • We communicate in English across teams but a big portion of our clients that you will be supporting in this role will be Finnish so fluent Finnish is required. 

  • You have enough technical skills to be able to support our clients using Singa Pro with Apple products and to navigate the most common finance and CRM software e.g. Procountor, Hubspot or Xero.

 

We’re not looking for the full package. If you ticked some of the boxes and you’re eager to learn, we’re happy to guide you through the rest of it.

 

Working at Singa

Our culture focuses on a lot of individual freedom coupled with a lot of individual responsibility. We have very few dependencies between all our different platforms, products and functions, so each person’s individual effort has a big impact and everyone is also clearly accountable for the work that they do, fostering a very independent way of working and a strong sense of ownership in each of us. As a company we’re also very interested in promoting individual learning and development and provide ample opportunities for growth and for working on different things depending on personal interests.

We are all very different as people (there is no mono-culture at Singa), but are united by our shared interests in a very broad spectrum of music, dry and dark humour, and in doing great things together.

 

We’re interviewing applicants as we go and fill the role as soon as we find our match so apply now!

For more information or questions please contact us at tiina.hong@singa.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Equity package
Equity package

Want to be a partner? Look no further.

See all 15 benefits

Working at
Singa

We believe singing belongs to everyone, not just professionals and pop stars. That's why we invented Singa - a modern streaming service for karaoke accessible by singers and businesses anywhere, anytime and on any device. Singa was founded to do for karaoke what Netflix has done for movies and what Spotify has done for music - to update an entire industry. We are uniquely positioned to become the biggest brand in a global market representing a 15 billion dollar opportunity.

Read more about Singa