Our Shopello Sales Team is growing, and we are reorganising how we work with Sales and Customer Success Management. To succeed with our ambition to become the default option for online vendors to acquire their customers, we need more people who can consistently bring big business through the door.
SaaS & Marketing Software experience wanted. This position is open for someone who already knows their way around Customer Success & sales, preferably complex and technical. Experience from SaaS or Marketing software sales is a great merit here.
Team. You will work in a team with mixed experience who will look to you for advice. We encourage this, Sales can be competitive and that's good, but first and foremost we are a team. We succeed when we all succeed.
Rapid change. You must feel comfortable working in a chaotic environment that changes fast, where the information is opaque at times. We are in a phase of growth, and hope that you will be contributing to setting strong habits and routines in the team we are building.
Market & customers. We are moving on a relatively new market and many of the customers we have love our product, others have very basic knowledge around the whole industry. We want to help more businesses succeed with their online sales.
Meet monthly quota goals for upsales
Build and nurture relationships with the clients
Owning the entire Customer Success process with training, advising, tailoring solutions, map out potential account size, make a plan for the account and ultimately optimise and grow the account to full potential
Build and iterate on Customer Success material
Log events in our CRM, and other administrative tasks
We consider it an asset with multiple languages but also believe that most customers of this calibre are approachable in English.
Contribute your feedback. The Shopello platform has great potential with a fast growing number of satisfied customers, but we want to take things even further! We are continuously developing the product, and want your feedback from the field to be a contribution in this.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.