Do you like working with new and exciting technology? Do you like educating and collaborating? Do you want to work closely with clients, understanding their business domains and optimize their customer service? Then we have the job for you! We are looking for ambitious AI Trainers to be part of our growth journey and ensure that our customers get the best out of their SupWiz solutions including chatbots, voicebots, and ticket analyzer.

As AI trainer, your task will be to help/train/support our customers using our products. You should understand our customers’ needs, have excellent communications skills, be curious about new tech, and might have some experience with similar technologies.

You will be working with leading AI technology, creating value on a daily basis worldwide for our clients and their customers, in a challenging and engaging work environment with great variation in tasks and domain, with perhaps the strongest AI startup worldwide.

YOU WILL BE DOING

• Understand our clients’ business and help them maximize value using our AI platform. That includes training our customers in our solution, building and configuring solutions with our clients, planning and executing launch of our solutions at customers, etc.

• You will be responsible for delivering and building solutions on-time with our customers maximizing the value for our customers.

• Support our clients in using SupWiz’ products and in making the right customer service decisions.

• Gathering and providing feedback to our roadmap for new features etc.

• Helping with demonstration, developing documentation and procedures, testing, etc.

YOU HAVE

• Exceptional Danish language skills and strong English language skills.

• An analytical brain that can quickly identify and suggest enhancements for our solutions at customers as well as product improvements.

• Business understanding that will allow you to work closely with clients and partners.

• You are a confident communicator.

• Interest in tech, easy learner, eager to learn and perhaps some tech background.

• You don’t stop before our customers are happy.

YOU MIGHT ALSO HAVE

• A Bachelor degree or higher - Otherwise a lower level education focused on tech and/or communication.

PLEASE NOTE

The opportunities for growth and development in SupWiz are many and people in SupWiz often start in one position and move on to another. As a rapidly expanding company, SupWiz offers many possibilities to the right people.

We recruit often and interview appropriate candidates quickly and continuously until we find the right person. We recommend that you submit your application as soon as you can.

APPLYING

Your application must contain:

• Letter of motivation

• CV (have a look at our cv-guide here)

• Copy of grade transcript or similar

We will conduct interviews on a running schedule, so apply as quickly as you can.

If you have any questions regarding the position, feel to contact us.

We aim to reply to all applicants, but if you do not hear back from us, that means that you unfortunately did not get the job.