Platform optimiser

Salary Unpaid

Are you inspired by impact, startups, platforms, and user experience and satisfaction? As a platform optimiser with us you will be in charge of platform testing, playbook development, analysing and optimising user journeys, and identifying challenges and investigating potential solutions. Working directly with our CEO and founders' team, this is an excellent opportunity if you want to get a feel for working in a startup and dive into tools that help improve user experience.


Scope of the internship 

As a platform optimiser with us, you will be in charge of ensuring our users have the best experience from the moment they first hear about us and until they are a loyal user - and beyond.

We expect you will work on:

  • Platform testing: Conduct structured internal testing of all bits of our platform, identification of challenges, and suggestions of improvements, develop playbook

  • User experience: Analyse real user journeys (from content/paid marketing to successful sign up ->), identify real challenges, investigate and describe solutions to our developers

  • Intelligence: Analyse other platforms in same and other industries, to learn about best practices and describe improvements to our developers

We currently use Google Analytics, Facebook Pixel, and Hotjar so knowledge about them is great - otherwise we will teach you:) We welcome any tool you may know or want to test.


It is important to us that you get the most from your internship.

Therefore, you will work directly with our CEO, Sara, but also across the entire founders' team, and we can create an individual development plan early on. This will preferably include courses, readings, key learning points and potentially a conclusive report to ensure when you are done, we have done our best in developing exactly the skills you need to succeed in your next career move.


The details

Qualifications: We don't expect you to be a master in all the above as we have much experience in-house. But we do expect you to have a massive interest in learning about user experience, a positive can-do-attitude and fluency in English. If you also have an interest in impact, startup life and platforms, and maybe even a tiny bit of poor humour, it's a great plus.

Internship duration: Preferably 3 months, at least 2 full days per week.

Work Location: Copenhagen Ø (our CEOs home) and Copenhagen K (HQ), alternatively remote. You must be flexible to attend courses and events elsewhere in Copenhagen, if necessary for your development plan

Salary: Unpaid. We know it sucks and we are working on it.

Start date: 1 September/as soon as possible.

For more information or questions please contact us at sara@miheroo.com or phone number 31151719

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

See all 7 benefits

Working at
miheroo

Did you know there are more than 60 million global expatriates? People who move to a new country and create home away from home  every 2-3 years? 60 million people who are having trouble finding good and trusted domestic help. Simultaneously, 67 million people work in the industry, without direct access to opportunities and good working conditions. miheroo is the global platform where expatriates and domestic helpers find, make agreements and handle payments with each other, safely and conveniently. miheroo is a very agile and expert-heavy organisation where everybody has big and specific responsibilities and where we solve problems together. Our head office is in Copenhagen and we have a development facility in Ukraine. Native of the Sustainable Development Goals, the miheroo platform is built with a desire to create healthy work lives for millions of people. That means we are building international standards into all our functionalities, ensuring the masses can do the right thing, simply by using our service. Examples include our minimum age requirement of 18 years and ID verification to avoid child exploitation as well as our agreement template which complies with UN's International Labour Organisation convention 189 on domestic workers. We are a strong team of experts * Mikkel, our CTO, is a full stack developer with extensive knowledge about new technologies. His finest job is to lead the development team and ensure our solution solves the users' challenges using the most innovative and secure technologies. The development team consists of Ivan, our VP of Engineering and Andrii. * Jeppe's background as an architect provides the miheroo team a great focus on user-friendliness, experience, and design. * An international lawyer with many years' corporate and public experience, Nicolas ensures the miheroo platform complies with all regulations and laws, that we communicate our terms etc. easily to our users and that we commence discussions with local governments where ever we go. * Tying it all together is Sara who has a background from international marketing and many years' of corporate expatriations behind her. She knows the users first hand and is able to translate their challenges into both technical specs as well as business opportunities for miheroo. miheroo is funded by Innovation Fund Denmark and numerous accelerator-recipient and participant. The support and high expectations from everywhere around us has provided us an even stronger passion and determination to reach our global goal. And maybe for that reason, we love innovators! We love when students, researchers, companies, and everybody else contact us with questions or ideas and have already participated in three thesis' developments. If you have a skill we need or think we can help you with something please contact us on hello@miheroo.com! Xx, your miheroo team We're so glad you're here

Read more about miheroo

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