Are you a quick learner, who’s passionate about technology, with the drive to solve complicated problems? If you’re looking to be part of a company that places a big emphasis on your professional development whilst also providing a fun and friendly work place, then this role could be for you. We’re a full-service B2B SaaS company. Not only do we develop software, we implement, maintain, and optimise it. If you’re the type of person who gets excited by that, you should read on.

What we do

bmetric provides the technology, the service, and the expertise to enable businesses to achieve specific goals in sales and customer service. This is done via our unique solutions that apply cross-channel data, to model and enhance customer journeys between websites and contact centres.

bmetric’s Copenhagen office is made up of our Sales & Marketing team, a portion of our Development team, Account Management, and a whole lot of Customer Success. This role is part of our Customer Success team.

The position

We’re seeking candidates for a part-time (around 15 hours per week) Junior Customer Success Manager.

Your main responsibility will be to implement new customer journey setups and to edit existing setups based on requirements from the Account Managers.

This role does require training in our software, it is important that you are available for this training in the early stages of your role.

To match the required skills and mindset for this position, you:

• must be able to speak and write in fluent English

• must be currently studying at a Bachelor/Masters level, or similar, with at least 2 years left of your studies (no specific Bachelor/Masters subject matter is required).

• must have a basic understanding of HTML/CSS and some Javascript knowledge is a plus, though it's not required.

• might also have tried various split-testing-tools and/or behavioural website monitoring systems.

• should be open minded and enjoy learning. You should also be ready to take on any challenges thrown your way.

We encourage you to apply even if you do not feel that you meet all of the requirements mentioned above. It’s more important that you are curious, committed, have an open mind, and want to get to know a tech company from the inside.

This is a part-time position, around 15 hours per week.

Start date: As soon as possible

About  bmetric

bmetric is a seven-year-old tech-startup located in the heart of Copenhagen, Denmark. Our Copenhagen staff includes a diverse mix of backgrounds and expertise, which adds to the everyday experience of work-life at bmetric.

bmetric gives you the opportunity to experience learning and personal growth on a day-to-day basis. After having worked at bmetric you will have had the best hands-on experience of conversion, commercial requirements, and technological implementations of websites.

The Copenhagen office is made up of our Sales & Marketing team, a portion of our Development team, Account Management, and Customer Success. So, if this role wasn’t for you, watch this space, or get in touch for other future openings.