Our mission is to make freight management quick, easy and affordable for businesses, to offer the possibility of booking shipments across carriers to destinations throughout the world. We are a customer-focused and a tech-driven company. Our goal is to build the best freight platform possible by using digital innovations and cutting edge technology. Shipmondo’s web-based booking platform was launched in 2014 and today we have a user base of more than 30,000 companies.
Shipmondo (former Pakkelabels.dk) is an entrepreneur company that has developed an online freight booking concept, making it both easier, faster and cheaper for companies to handle their shipments.
Starting off as a Danish company, Shipmondo was launched abroad in May 2019, thus taking the first step into our international adventure.
We are seeking a strong, service-minded colleague with a technical background, who wishes to be a part of our journey and help us take our service to the next level.
Your job:
To provide a high level customer service by phone and e-mail
To introduce new customers to Shipmondo’s products and services
To identify customer’s needs, advise and guide them re. our solution
To help customers with the setup and technical, platform related challenges
About you:
Having an IT/technical background is not a requirement, but it is an advantage, as well as having worked with webshops and/or CMS systems
You have a bright and friendly “phone” voice
You are service-minded and understand the importance of good customer service.
You are familiar af comfortable with software as tools of works
You are a responsible, independent and structured person
You have the ability to express yourself clearly and logically both orally and in writing
You are fluent in both English and Danish speech and writing
We can offer the following to the right person:
A workplace with no overtime, considerate to your family and life outside of work.
A team oriented work environment, where you will be contributing to making a difference for thousands of companies and people every day.
A work in an organisation that is both challenging and promotes and enhances the wellbeing of its employees.
A dynamic workplace with a relatively flat organizational structure, where the path from decision to execution is short.
An attractive salary package, based on experience and qualifications.
Application:
If the above sounds interesting, please send the following:
Your CV
Grades from your studies
Portfolio/references from your former projects
Your letter of application in Danish
Candidates are being called in for an interview continuously.
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
We take care of you, even when you are old and wrinkly.
We want to take you from good to great.