We’re looking for full-time a Swedish speaking customer success specialist to join our team at our Helsinki office. Swedish with native fluency required. Your tasks would include customer service via chats and phone and developing our customer service experience further with your effort.
The ability to learn fast and adapt to a fast-paced startup environment
Native level Swedish skills
Excellent communication skills in English
Good team working skills
Previous experience in customer service in Sweden is seen as a plus!
Unique opportunity to join early in a fast-growing startup and grow with us
Supportive, fun and young team
Phone discounts, snacks at the office, Monday breakfasts, company events and more 🙌
We will first contact you within 1-2 weeks from submitting your application
Decision and final chat
We are a fast-growing and ambitious team based in Helsinki and a world leader in offering a marketplace for buying refurbished smartphones and selling used ones. Our customers can sell their used phones easily through our site and swap the phone to a new one. We fix each phone ourselves and then sell them in great condition with a proper warranty. We are working hard to make buying refurbished electronics more accessible by creating the most customer-friendly e-commerce site out there.
Since launching in Finland in 2016, we have grown extremely fast and have raised funding from the best investors in Finland – Lifeline Ventures (early investor of mobile gaming giant Supercell) and Reaktor Ventures. Now we are busy conquering new markets and expanding our operations internationally. Not only are we building a great business but we're also doing our part for the planet and shifting the global consumer behavior to a more responsible and ecological one.
If you’re an ambitious builder who wants to make an impact, we’d love to hear from you. 🚀
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Want to be a partner? Look no further.
We want to take you from good to great.