Customer Success Manager

MeetingPackage Finland Full-time
Salary Competitive
MeetingPackage is a tech company, charged with the mission to help hoteliers selling their meeting rooms with the same ease as they can sell their bedrooms. With offices in Helsinki, London, Milan, and Prague, we’re backed by Hospitality and IT industry specialists. We work with unique venues to hotel chains and independent hotels.

Want to jump to the next level?

Come with us to build the biggest and best meeting booking platform as a Customer Success Manager

Work with industry experts in an exciting and quickly growing startup. Become a part of amazing team dedicated on creating the world's best meeting booking solution. Let's do something big together.

For us the customer success is one of the key elements in our story. For us Customer Success means that hotels and meeting planners love our solution, get significant ROI and keep on renewing their contract with us.

Now we need YOU to take the Customer Success team to the next level. You will have an international team to lead in our headquarters in Espoo, Finland as well as working closely with our global sales team. Your aim is to grow your team both in numbers and professionally. You will develop and improve the processes with a vision.

Any experience from SaaS business as well as the hospitality industry is considered in favor. 

We are looking for YOU if:

• You are fluent in english and you love to work in international team

• Your passion is to help people and grow with them

• You have experience of client success management with a SaaS product


• Because the world is constantly changing, you need to reinvent yourself all the time.

• You are proactive and want to improve constantly - the attitude to do world class things

• Your strengths are in motivating and inspiring your team and being flexible

• You understand that you won't become the best over night, but you are willing to do your best! :)

We promise to do our best to offer you:

• Experience our fun and unique working environment

• World-class concept

• Awesome team <3 Our team is just everything.

• Training & development. We want our team members to shine.

• Good compensation for your time and effort.

If you think YOU are the one. We would love to have your application by Monday 2.9.2019. The application is up to you, what suits you the best (good old fashioned, video/audio or combination of all). We want to see YOU.

We are eager to have chat and get to know you! 

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 8 benefits

Working at

Our company was founded in 2014 when our CEO experienced himself the frustration of selling, managing and booking a meeting room or an event space. How could it be such a complicated and time consuming process? MeetingPackage was born from this challenge, charged with the mission to help hoteliers selling their meeting rooms with the same ease as they can sell their bedrooms. We are a team of 25 which consists of over 10 different nationalities and our official office language is English. The office is located near the Leppävaara Train Station in an old mansion where we have over 400m2 of space in two floors. We all share a goal of making the booking of meeting & event spaces as easy as booking hotel rooms. We want to be top notch in technology and also be the number one tool by 2020 that people use for searching, booking and managing their offsite meetings and events. If you are interested in seeing how we roll, live and breathe MeetingPackage, feel free to drop us a line and come take a beer to the office some Friday evening.

Read more about MeetingPackage

Similar jobs

Customer Success Manager / Senior Customer Success Manager
Sellforte Helsinki Full-time
Business Developer
Integrify Helsinki Full-time
Epic Foods Helsinki CofounderFull-time
Operations Specialist
Veri Helsinki Full-time